Bonus Terms and Conditions

Last Update: 09.05.2022
1. General Bonus Terms & Conditions

1.1. From time to time we may offer bonuses, rewards, promotions, competitions, cashback and/or gifts (“promotions”). These promotions will be governed by these General Bonus Terms and Conditions (“General Bonus T&Cs”). Each specific promotion will also have their own customer terms and conditions outside of the General Bonus Terms and Conditions. By taking part in any promotion and agreeing to receive bonuses offered by BitReels, you automatically consent to comply with our general bonus terms & conditions.

1.2. If you intend to take part in a bonus or promotion but are unsure of how the promotion mechanics work you can contact BitReels Customer support for clarification and further information.

1.3. BitReels reserves the right to add, remove or alter any of the promotional/bonus details or terms.

1.4. It is your responsibility to regularly check the bonus terms and conditions for any amendments or updates. If the terms and conditions are changed, be it General Terms and Conditions or those relating to a live promotion, you will be informed by BitReels.

1.5. We may make terms and conditions available in various languages for convenience. In case of any discrepancy between the English language version and the non-English language version of these terms and conditions, the English version takes priority.

1.6. Offers are limited to one Offer per Player (one Offer per household address, shared computer or shared IP address, email address, telephone number, payment method). BitReels reserves the right to suspend or close any account suspected of being a duplicate. The original deposit made by the Player if applicable will not be confiscated and only the Bonus and/or winnings from the Bonus will be confiscated.

1.7. Unless otherwise stated, active Bonus must be wagered within 7 days of issue, otherwise both bonus funds & winnings associated with the relevant bonus will be forfeited.

1.8. When you take part in a promotion, both deposited funds and bonus funds become the “bonus balance”. If a bonus is active the wagering must be completed, or the bonus must be zeroed out, in order for a withdrawal to be made. The only exception will be if you wish to withdraw the initial deposit only, in which case the bonus funds and any winnings will be forfeited.

1.9. If you have decided not to participate in a promotion(s), you have already opted into, you must contact BitReels Customer support and request cancellation of the bonus before placing any bets.

1.10. You may not place any bets that exceed the maximum bonus bet size when using bonus money. The maximum bonus bet size is 5 EUR (or the equivalent in any other currency) per bet/spin or equivalent, unless it is stated differently in the specific terms and conditions tailored to each bonus campaign. Please note that it is your responsibility to ensure that you are aware of, and adhere to the maximum bonus bet size. For cases where bets are deemed to have exceeded the maximum bonus bet size, an account may be reviewed, and the bonus funds confiscated in the process.

1.11. If you wish to make a withdrawal before meeting the Wagering Requirements, you will forfeit your bonus winnings accrued, your bonus amount, and opt out of the promotion.

1.12. Any Bonus Funds are displayed separately from any Deposit Funds in Your Player Account. Bonus Funds can only be withdrawn once they have been converted into real money.

1.13. When playing an active bonus, your funds will be used in the following order: Funds required to trigger the bonus, Bonus funds and Any remaining funds.

1.14. You can withdraw your real money balance before satisfying bonus wagering, by doing so you will forfeit the funds in your bonus balance.

1.15. In the event that your deposit and any bonus funds attached to it are used before wagering requirements are completed any unfulfilled wagering requirements will be cleared.

1.16. After wagering requirements are met, the deposit funds, bonus money and any winnings gained will become withdrawable as cash.

1.17. BitReels bonuses are intended for recreational playing only. Improper use of the bonuses and promotional abuse will not be tolerated. We reserve the right to take the following actions against bonus abuse (list not exhaustive).

  • Revoke and/or cancel any Bonuses and Bonus winnings that we regard to have been gained by misuse of the system.
  • Ban such players from receiving further Bonuses
  • Close the account

1.18. Abuse may include but is not limited to:

  • A. Using multiple Account(s)
  • B. Evidence that an attempt is being made to defraud or take unfair advantage of the casino and its promotions by an individual or group
  • C. Equal, zero or low margin bets
  • D. Wagering bonuses on excluded Games
  • E. Co-operation, collusion or organisation of bets from the same source
  • F. Manipulation of software, exploitation of loopholes or other behaviours which amount to deliberate cheating
  • G. Hiding IP addresses or using a VPNs
  • H. Moving from large bets that are placed on high variance outcomes, and after a large win switching to normal variance outcomes with smaller bets with the purpose of clearing Wagering Requirements
  • I. Delaying the playing of a Game round until after the Wagering Requirement for that Bonus has been met.
  • J. Using any kind of doubling or gambling feature, for example Martingale Strategy.

1.19. We may reclaim any Bonus that has been awarded in error in accordance with the General Terms and Conditions

1.20. We may make amendments to an Offer to correct typographical errors or to improve understanding and we reserve the right to amend or terminate an offer if required to do so for legal and/or regulatory reasons.

1.21. BitReels reserves the right to ban a player from participating in promotions at its own discretion at any time.

1.22. We reserve the right to audit your game play/transaction logs. You hereby consent in advance for us to do so. If, after an audit, it transpires that you participated, or attempted to participate, in game strategies that we discern to be (i) promotional abuse; and/or (ii) irregular casino playing; we hold the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your association with our website and/or block your account. In such circumstances, we shall be under no obligation to refund any funds that may be in your account other than your original deposit amounts.

1.23. Bonus money is free money intended to help you enjoy BitReels; it is not to be withdrawn once received unless you have satisfied the terms in which it was given. In order to prevent you from withdrawing your bonus funds instantly, BitReels (as well as other casinos) requires so-called “wagering” of the bonus money. Wagering coefficient indicates the number of times you need to place the amount of bonus.

1.24. Participation in some promotions require opting in. It can be done either by clicking on a link in the promotion on site / on email or by contacting the Customer support. You are free to opt out of receiving promotional newsletters at any time.

1.25. Bonus is in effect until bonus wagering requirements are fulfilled, all bonus money is lost or the bonus has expired.

1.26. Game winnings from spins or game rounds initiated with bonus funds but completed with real money after the bonus has been wagered, lost or forfeited, will be removed and may result in your account being closed for bonus abuse.

1.27. We reserve the right to withdraw or suspend any promotion or campaign at any given time.

1.28. We reserve the right to update the bonus terms and conditions at any time.

2. Specific promotions

2.1. Deposit Bonuses

2.1.1. Unless otherwise stated, all deposit bonuses have a wagering requirement of 35x the bonus and deposit amount.

2.1.2. The bonus must be wagered within 15 days of being credited. Any bonus money which has not been wagered after 15 days will be forfeited.

2.1.3. Deposit free spins are limited to a payout of €1000, any remaining bonus winnings exceeding the maximum amount will be waived (these terms may vary based on loyalty level).

2.1.4. Deposit Bonuses are limited to a payout of 10x the bonus amount.

2.2. No Deposit Bonuses

2.2.1. Unless otherwise stated, all non deposit bonuses have a wagering requirement of 70x the bonus and deposit amount.

2.2.2. Bonuses must be wagered within 15 days of being credited. Any bonus money which has not been wagered after 15 days will be forfeited.

2.2.3. No deposit bonuses (money and free spin winnings) are limited to a payout of €25. Any remaining free bonus winnings exceeding the maximum amount will be waived (these terms may vary based on loyalty level).

2.3. Different games and game types contribute towards fulfilling wagering requirements to different extents. For instance, if a game type delivers 100% towards wagering, it means that if you bet €1, €1 will count towards completion of the wagering.

Below are the games bonus wagering contribution rates:

  • All Slot Games: 100% (except Amatic: Aztec Emerald, Fruit Loop, Scarab Treasure, Princess of Pearls, Wild Hearts
    BGaming: Rocket Dice, Blackjack Surrender, Foxy Wild Heart, Plinko, WBC RIng of Riches, Zorro Wild Heart
    Booming: Surfin' Reels , Wombaroo
    Betsoft: Dr. Jekyll & Mr. Hyde, Fruitbat Crazy, Max Quest: Wrath of Ra, Lava Gold, Pinocchio, Spinfinity Man, Split Way Royal, Sugar Pop, Sugar Pop 2: Double Dipped, Super 7 Blackjack, Take The Bank, Take The Kingdom, Take Olympus, Take Santa's Shop, Tens or Better, The Hive!, The Mystic Hive, Three Card Rummy, Triple Edge Poker, Vip European Roulette, WhoSpunIt Plus, Zoom Roulette
    Endorphina: Ninja
    Epic Media: 1429 Uncharted Seas (TK), Hope Diamond (Blueprint)
    Evoplay: Fluffy Rangers, Forgotten Fable, Rocket Stars, Night of the Living Tales
    Felix Gaming: Deep Blue Jackbomb, Lines of Magic
    Habanero: Egyptian Dreams Deluxe, Candy Tower, Fly!, Jellyfish Flow, Knockout Football, Knockout Football Rush, London Hunter, Magic Oak, Marvelous Furlongs, Presto!, Pumpkin Patch, Santa’s Village
    iSoftbet: Ambiance, Mega Boy, Roo Riches, Super Fast Hot Hot Respin, Tree of Fortune, Vegas High Roller
    Kalamba: Bangkok Dreams, Crystal Cavern, Dino Odyssey
    Mascot: Bastet and Cats
    NetEnt: Blood Suckers, Dead or Alive, Dead or Alive 2, Dead or Alive 2 Feature Buy, Devil's Delight, Jackpot 6000, Lucky Angler, Mega Joker, Reel Rush 2, Reel Steal, Robin Hood: Shifting Riches, Scudamore's Super Stakes, Secrets of Atlantis, Serengeti Kings, Single Deck Blackjack Professional Series, Street Fighter II: The World Warrior Slot, The French Roulette, Rome: The Golden Age, The Wish Master, TXS Hold'em Professional Series, Wilderland,
    Nolimit City: Book Of Shadows
    Nucleus: Wild Cherry Blast, Wins Ahoy
    NYX: 300 Shields, Jackpot Jester 200000, 1429 Uncharted Seas , Lil Devil (BTG), Royal Mint (BTG)
    OnlyPlay: Crystal Crush, Juicy Crush, Myths of Bastet
    Play'nGo: Baker's Treat, Eye of the Kraken, Golden Legend, Happy Halloween, Hugo 2, Mahjong 88, MULTIFRUIT 81, Pearls of India, Pimped, Rage to Riches, Royal Masquerade, Sea Hunter, Tower Quest
    Playson: Solar Temple (Infingame), Solar Queen (Infingame), Solar King (Infingame) 
    Playtech: Age of the Gods: Ruler of the Seas, Shields of Rome, Storms of Ice Power Play Jackpot, Wild Lava, Savage Jungle, Viking Runecraft, Pragmatic, 3 Kingdoms – Battle of Red Cliffs, Bronco Spirit, Cash Elevator, Dragon Kingdom - Eyes of Fire, Golden Beauty, Jade Butterfly, Jungle Gorilla, Queen of Gold, The Champions, Wild Depth
    Push Gaming: Bison Battle, Jammin' Jars 2 , Wild Swarm, Wizard Shop
    Quickfire: 3 Tiny Gods, 300 Shields, Africa X UP, African Quest, Agent Valkyrie, Age of Conquest, Alchemy Blast, Astro Legends: Lyra and Erion, Art of the Heist, Augustus, Beautiful Bones, Bikini Party, Book of Oz, Bookie of Odds, Break Da Bank Again Respin, Castle Builder, Castle Builder II, Cool Buck, Craps, Dragon Dance, Elite of Evil: Portal of Gold (Gamevy), Flower Fortunes, Forsaken Kingdom, Gems Odyssey, Gems Odyssey 92, Gods Of Power, Goldaur Guardians, Golden Stallion, Hot Ink, Le Kaffee Bar, Lil Devil, Lucky Clucks (Crazytooth), Magic of Sahara, Major Millions, Medusa, Mega Moolah, Mega Moolah Isis, Monster Blast, Peek-a-Boo - 5 Reel, Pets Go Wild, Rabbit in the Hat, Reel Gems, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Santa Goes Wild, Scrooge, Sisters of Oz WOWPOT, Solar Queen (Playson), Spectacular Wheel of Wealth, Stardust, Sweet Chilli, Tomb Raider - Secret of the Sword, Tomb Raider, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Village People Macho Moves, Wheel of Wealth Special Edition, Wheel of Wealth, Wild Orient, Zombie Hoard
    Quickspin: Skulls Up!
    Red Tiger: 5 Families, Ancients Blessing, Aztec Spins, Bombuster, Diamond Blitz, Dynamite Riches, Lucky Fridays, Spin Town, Three Musketeers, Reel Heist, Well Of Wishes
    Relax: 3 Secret Cities (4ThePlayer), 100 Bit Dice (4ThePlayer), Book of 99, Deep Descent, Frequent Flyer, Hellcatraz , Kingmaker (BTG), Lil Devil (BTG), Marching Legions, Royal Mint (BTG), Slot Vegas Megaquads (BTG), Trail Blazer (Northernlights), Wizard Shop (Push Gaming)
    Spinomenal: 1 Reel Egypt, 1 Reel Fruits, 1 Reel Halloween, 1 Reel Monkey, 1 Reel Xmas, Cupids Strike 2, Divine Forest, Lemur Does Vegas, Summer Splash, Mines of Gold, BlackJack
    Slotegrator: Solar King, Solar Temple
    Swintt: Egypt King
    Thunderkick: 1429 Uncharted Seas, Barbershop: Uncut, Bork The Berzerker, Fruit Warp, Toki Time
    TrueLab: Crypts of Fortune, Mining Factory, Victoria Wild
    Yggdrasil: Alchymedes, Ancient Eclipse, Cauldron, Cazino Cosmos, Dark Vortex, Dwarf Mine, Double Dragons, Football Glory, Hammer of Gods, Holmes and the Stolen Stones, Jackpot Raiders , Johnan Legendarian, Jokerizer, Legion Hot 1, Ozwin’s Jackpots, Rise of the Valkyrie Splitz, Robin Sherwood Marauders, Spina Colada, The Hot Offer, The Dark Joker Rizes, The Royal Family, Towering Pays Valhalla, Tut's Twister, Vikings Go to Hell, Vikings Go Berzerk, Vikings Go To Valhalla, Victoria Wild, Wicked Circus, Wolf Hunters
    Wazdan: 9 Lions, Black Horse, Black Horse Deluxe, Butterfly Lovers, Hot 777, Hot 777 Deluxe, Larry The Leprechaun, Larry the Leprechaun Easter, Reel Hero, Relic Hunters and the Book of Faith, Sonic Reels: 0%), We reserve the right to forfeit any winnings if bonus funds are wagered on these games.
  • All Table Games and Live Casino games: 10%
  • All Video Poker games: 5%
  • All other games: 0%

2.4. We reserve the right to update this list and forfeit any winnings if bonus funds are wagered on these games.

2.5. The stake size on any game with a "bonus buy" or "feature buy" option will count as the total cost of the spin, not the stake or value of the game round the feature or bonus is played at. For example, Money Train at €1 stake, the bonus buy is 80x (€80) so the bet size for this round would be €80.

2.6. Although the wagering rules listed above are BitReels default wagering settings, player’s participation in certain promotions may necessitate special wagering requirements that differ from those above. For example, table games, excluded from wagering by default, might become the only type of games eligible for wagering bonus money within special promotions for table games. Any promotion with an irregular wagering mode will have an accurate description of this mode in its terms and conditions.

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